How to Access: Operations Manager Console SCOM 2016

1 How to Access: 1.1 Web Console The Operations Manager Web Console is located here: http://servername/OperationsManager From a browser. Type the following URL: http://Servername/OperationsManager The Web Console is displayed. 1.2 How to Install Console on Workstation \ VDI Instance Pre-Requisites in order of installation: 1. Install SQL CLR Types 2014 2. Install Report Viewer next From Windows file explorer, run Setup.exe Select Install From the Select Features window, select Operations console Click Next. Accept the default Location. Click Next. Verify that Prerequisites are met. Click Next. Accept license agreement. Click Next. On Microsoft Update window, select Off. Click Next. Specify the… Management Group Name Management Server Management Server Port Verify the summary. Click Install. Setup should complete successfully. Click Close. 2 Adding a Windows Server to SCOM (Push from SCOM) Go to ‘Administration’ pane, Right Click on Device Management  Agent Managed Discovery Wizard Click on Windows Computer and click Next Under ‘Advanced Discovery’, make sure the following settings are selected: Under Discovery Method, type in the machine name(s) and click Next Keep defaults as it is under ‘Administrative Account’ and click ‘Discover’ Once device is discovered successfully, you need to Check the option to Manage, leave defaults as it is under Management Server and Management Mode: Leave default settings under ‘Summary’ and click ‘Finish.’ Agent installation process will start in a new window, and once installation is complete, the Status will change to ‘Success’ In order to install the SCOM agent remotely by 'pushing', it is necessary for a number of ports to be opened. TCP 5723 and 51909 are agent ports after the agent is installed. To push the agent, you need the following: Agent push requirements (including firewall ports): • The account being used to push the agent must have local admin rights on the targeted agent machine. • The following ports must be open: • RPC endpoint mapper Port number: 135 Protocol: TCP/UDP • *RPC/DCOM High ports (2000/2003 OS) Ports 1024-5000 Protocol: TCP/UDP • *RPC/DCOM High ports (2008 OS) Ports 49152-65535 Protocol: TCP/UDP • NetBIOS name service Port number: 137 Protocol: TCP/UDP • NetBIOS session service Port number: 139 Protocol: TCP/UDP • SMB over IP Port number: 445 Protocol: TCP • The following services must be set: • Display Name: Netlogon Started Auto Running • **Display Name: Remote Registry Started Auto Running • Display Name: Windows Installer Started Manual Running • Display Name: Automatic Updates Started Auto Running 3 Uninstall SCOM Agent (Windows) Click on Administration Pane Device Management Agent Managed Search for the machine that needs to be removed from SCOM. If the machine is greyed out, it means its already powered off. In this scenario, we can just click “delete” from the tasks Pane on the right side. If the server is in “Healthy” and “Green” state, click uninstall. Once uninstall is complete, it will remove the agent from the SCOM console. 4 Adding a Web Application Availability Monitoring (URL) to SCOM Go to Authoring Pane, expand Management pack Templates, Right Click Web Application Availability Monitoring and click Add Monitoring Wizard Select “Web Application Availability Monitoring” and click Next. Name the application appropriately. You need to save it to the appropriate MP that corresponds to the Application Name. If a new MP needs to be created, Create one using the following format : “Celgene - MP” Under the name for the URL, name it appropriately e.g. LifeBankUSA, MW-OSB etc. and Under the URL, list the entire URL that resolves by checking it first in a browser. Under “Where to Monitor from”, select “Internal Location – Resource Pool” and Select “URL Monitoring Resource Pool” and click “Add”. Click on “Run Test” Click on “Create” after verifying the “Summary” tab 5 Adding a network device in SCOM Go to Administration Pane  Network Management  Discovery Rules If you are trying to discover less than 10 devices in one go, select “Celgene Small number…” or the “Celgene Large…” Highlight “Celgene Small…” and under Tasks Pane, select Properties. The Network device discovery wizard window will open. Do not change any settings and click on “Next”. Select Explicit Discovery, leave default accounts checked as it is. Under Devices, Click on “Add”, Add IP address and leave Access Mode as “ICMP and SNMP”. In case only ICMP is required, only then change this setting Under “Schedule the network discovery” you can select an option to schedule time at least 30 minutes in the future to ensure the settings for discovery get propagated to the Network discovery wizard servers. You also have an option to run it manually but that will fail as it takes time in our large environment for Management Configuration file to communicate to all Management servers that new settings are available. After the specified event time has passed, go back to the Discovery Rules folder within SCOM console and hit F5 to see if the “Last Run time” value is reflecting the time specified. On Maintenance Mode Settings windows Fill in desired timeframe for maintenance Click OK. Verify that selected Server is now in Maintenance mode and shows a state of Not Monitored. .   6 How to Set Maintenance Mode for an Agent From Console, for Windows Computer, click on Windows Computer State view. Search for Server and Select Server For Linux, do the same by clicking on Unix/Linux state view. Right click on Server and select Maintenance Mode / Start Maintenance Mode On Maintenance Mode Settings windows Fill in desired timeframe for maintenance Click OK. Verify that selected Server is now in Maintenance mode and shows a state of Not Monitored. . 7 How to Schedule Maintenance Mode From Console, select Maintenance Schedule Select Create Maintenance Schedule From Create Maintenance Schedule window: On Object Selection tab, select Add\Remove Objects Search for desired objects and add them to the Selected objects Click OK. Please avoid putting large groups into Maintenance mode. On Schedule tab, specify the schedule details. . On Details tab, give the schedule a name and specify the category and add any comments. Click Finish. Verify that the newly created Maintenance Schedule is displayed.   8 Configure My Workspace From Console, select the desired view. Right click and select Add to My Workspace From Add To My Workspace window: Specify a Name and click OK. Folders can be created in My Workspace for organizational purposes From Favorite Views under My Workspace Right click and select New / Folder Specify a folder name. . Verify the creation of the new folder. The new folder can now be specified when adding a view to My Workspace. Select the desired view, right click and select Add to My Workspace From the Add To My Workspace window Select the desired folder to add the view to. Click OK. Verify that the view was added under the correct folder in My Workspace.   9 Notification Configuration 9.1 How to Configure Subscribers From the Administration Panel, select Notifications / Subscribers. Right click and select New Subscriber On the Description tab, enter a name for the subscriber Click Next. Please Do Not add individuals! Only use Distribution Lists. On the Schedule tab, select Always send notifications. Click Next. On the Addresses tab, click Add Click Next. On the Channel tab, specify the Channel type as Email and a valid email address. Click Next. Please Do Not add individuals! Only use Distribution Lists. On the Schedule tab, select Always send notifications. Click Finish. Back on the Addresses tab, the subscriber should be displayed. Click Finish. The subscriber should be successfully created. Click on Close. The subscriber should be display in the main view.   10 Override Configuration 10.1 Configure Monitor Override From the Authoring / Management Pack Objects / Monitors, right click and select Overrides / Override the Monitor / For all objects of the class: Windows Server 2003 Logical Disk. On the Overrides Properties window, change the necessary values. Change Warning Threshold for System Drives to 8000 Change the Error Threshold for System Drives to 5000 Click on New for Select Management Pack On the Create a Management Pack window, enter a name and description on the General Properties tab. On the Knowledge tab, leave blank. Click Create. The new custom Management Pack is displayed. Click OK. 11 Resolution States Under Administration / Setting, select Alerts. The Global Management Group Settings – Alert window will display The Alert Resolution States will be displayed. Resolution States can be added or deleted to meet your specific workflow needs. 12 Create New Alert View From Monitoring, right click and specify New / Alert View On the Properties window, Specify a name and description and add the criteria that will result in the desired view. Click OK. Verify that the new view has been created.